The company Facebook has hired outside contractors to transcribe voice messages Facebook Messenger, according to Bloomberg, citing sources.
Facebook said that abandoned it in early August. The company explained that the contractors checked whether artificial intelligence interpreted a voice message to a user.
Facebook said that the contractors had been listening to the audio, only those users who have consented to the transcript of the speech in Facebook Messenger. However, Bloomberg notes that the user is never warned that third parties can retrieve voice mail users.
Contractors say they do not know where they received the messages and did not know the ultimate purpose of the transcript.
Previously wiretaps were caught Apple, Amazon and Google.
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